Select the link that best reflects your needs from the options below.
If you have any questions regarding Auconet's products, solutions or services, you can also call the following number:
As a customer you have the possibility to contact our software support online. You can use the portal to send your queries to support and always have an overview of the processing status.
Central support telephone number +49 30 254690-0
| Cookie | Type | Duration | Description |
|---|---|---|---|
| cookielawinfo-checkbox-analytics | 1 | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category . |
| cookielawinfo-checkbox-necessary | 1 | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category . |
| viewed_cookie_policy | 1 | 1 year | The cookie is set by the GDPR Cookie Consent plugin to store whether or not the user has consented to the use of cookies. It does not store any personal data. |
| _GRECAPTCHA | 1 | 5 months 27 days | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| Cookie | Type | Duration | Description |
|---|---|---|---|
| CONSENT | 1 | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| _ga | 1 | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gat | 1 | 1 minute | This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. |
| _gid | 1 | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| _pk_id.3.ef49 | 0 | 1 year 27 days | This cookie is used by Matomo Analytics. |
| _pk_ses.3.ef49 | 0 | 30 minutes | This cookie is used by Matomo Analytics. |
| Cookie | Duration | Description |
|---|---|---|
| mautic_device_id | 1 year | This cookie is set by the provider Mautic.This cookie is used for identifying visitor across visits and devices. Mautic cookies are used for supporting marketing activities. |
| mautic_referer_id | 30 minutes | This cookie is set by the provider Mautic. This cookie is used for marketing purposes. It heps in tracking people submitting forms. |
| mtc_id | session | This cookie is set by the provider Mautic.This cookie is used for setting unique ID for visitor, to track visitor across multiple websites inorder to serve them with relevant advertisements. Mautic cookies are used for supporting marketing activities. |
| mtc_sid | session | This cookie is set by the provider Mautic.This cookie is used for setting unique ID for visitor, to track visitor across multiple websites inorder to serve them with relevant advertisements. Mautic cookies are used for supporting marketing activities. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |